FAQ
We offer a variety of professional image editing services including background removal, clipping path,multipath ,photo retouching, image masking, color correction, neck joint, invisible man effect.
We aim to deliver all projects within 12 hours, depending on image complexity and quantity. For urgent jobs, contact us via chat or email our support team for an expedited timeline.
Yes, we offer a full refund if you are not satisfied after reprocessing the images per your feedback.
Absolutely. We have strong security measures in place to protect your images and personal data, ensuring confidentiality throughout the editing process.
Simply submit your images and provide editing instructions. New clients get their first 5 images free for quality checks!
Clipping paths are vector-based and drawn with the Photoshop Pen Tool, ideal for precise cutouts.Masking, on the other hand, is pixel-based and retains more detail (such as hair or fur), making it better for human or animal images. Masking can result in an alpha channel or a transparent TIFF/PSD file, while clipping paths are mainly used to create hard-edged selections.
We provide examples on our website to help guide you in rating your images as simple, medium, complex, or super complex. However, if you misjudge your image’s complexity, it won’t affect your order. We’ll notify you of any discrepancies, and your job will stay in the queue without delay.
If you’re uncertain, simply use your best judgment. If your rating is inaccurate, don’t worry—we’ll reach out to you, and your job will still stay on track in the queue.
File or Image Transfer Process
You can easily upload your images through our secure online portal. Simply visit our website, follow the upload instructions, and submit your files for editing.
We accept a variety of file formats including JPEG, PNG, TIFF, PSD, and more. If you have a specific format, feel free to contact us for confirmation.
Yes, we use secure file transfer methods to protect your images and ensure they are safely delivered for editing.
If you experience any issues with uploading, please contact our support team, and we’ll assist you in transferring your images.
Delivery
We aim to deliver your images within 12 hours, depending on the complexity and number of images. For urgent orders, contact us via chat or email, and we’ll provide an expedited timeline.
Yes, you can track your order’s progress through our online portal or by contacting our support team for updates.
If there’s a delay, we’ll notify you immediately and provide a revised delivery time. We always aim to meet our deadlines.
Your edited images will be delivered via the same secure transfer method you used to upload them. You can receive the files via a download link or any other method of delivery you prefer. Please let us know your preferred delivery method when submitting your images.
Our standard delivery time is within 12 hours for most projects, depending on the complexity and number of images. For urgent requests, contact us through chat or email, and we’ll provide an expedited timeline. If your order requires more time, we’ll notify you with a revised delivery estimate.
Security
We take the security of your images and personal data seriously. All files are transferred and stored securely, using industry-standard encryption methods to protect your privacy. Your images are only used for the requested services and will not be shared with third parties.